Responsible Gambling Policy

At MaxiSpin Casino, we want gambling to remain a choice you can manage. Player safety and controlled play matter to us, so we encourage you to check your activity regularly, set boundaries that suit your circumstances and take a break whenever gambling stops feeling comfortable.

Player protection

Safer gambling starts with clear information and the freedom to pause. Decide in advance how much time and money you are comfortable spending, and review those decisions regularly. Gambling should not affect money needed for rent, bills or other essentials. If you have questions about the controls available on your account, please contact our support team.

Tools for controlling your activity

Account controls can help you keep track of your gambling and stick to the boundaries you set. Check your account settings for available limits and activity information. If you cannot find a control you need, ask our support team before continuing to play.

Deposit limits

A deposit limit sets a maximum amount you can add to your account over a chosen period, such as a day or a week. Choose an amount you can afford to spend, rather than an amount you hope to win back. Review your limit if your circumstances change.

Loss limits

A loss limit helps you decide how much you are willing to lose within a set period. Treat it as a firm boundary. If you reach it, step away instead of trying to recover the money through further gambling.

Time limits and account breaks

Deciding how long to spend gambling can make it easier to maintain balance with other activities. Take regular breaks and consider an account break if you want more time away. Avoid extending a session simply because the result has not gone as you expected.

Self-exclusion

Self-exclusion is an option for people who want to stop gambling for a longer period. If you feel you need this step, contact our support team to ask how to exclude your account. In Great Britain, GAMSTOP also provides a free self-exclusion service for online gambling operators registered with its scheme. Check its terms to understand which sites it covers.

Signs it may be time to stop

It may help to take a break if you find yourself spending more time or money than planned, hiding your gambling, borrowing to continue, or feeling pressure to win back losses. These are reasons to pause and seek support, not reasons to keep playing.

Ways to maintain control

Set a budget before you start, keep track of your spending and avoid gambling when upset or under pressure. Make room for activities away from gambling, and speak to someone you trust if you are concerned about your habits.

Professional help and support

You do not have to manage gambling concerns alone. GamCare offers confidential support through the National Gambling Helpline, while GambleAware provides information about safer gambling and routes to help. Gambling Therapy offers online support. You can contact these organisations directly, whether you are concerned about your own gambling or someone else’s.